Delete in the app
Sign in to Flex600, open Profile, scroll to the end of the page, and select Delete my account. Review the consequences, then confirm Delete account permanently. The request is processed immediately. This also erases Flex600 plans, workout history, custom exercises and preferences on that device.
Request deletion without the app
Email support@flex600.com from the email address associated with your Flex600 account and use the subject “Delete my Flex600 account”. Do not send a password, sign-in link, health details or identity document. We may send a proportionate verification step before processing the request.
What is deleted
Deletion removes the Flex600 authentication account and associated cloud profile, including display name, date of birth, measurement preferences, readiness answers and Flex600 billing records. An in-app deletion also removes Flex600 training records stored locally on the device used for deletion.
Training data stored only on another device cannot be erased remotely. Clear Flex600 app storage or uninstall the app on that device to remove it.
What may be retained
Limited records may remain where required for security, fraud prevention, dispute resolution or legal compliance, and in backups until their normal replacement cycle. Store or payment-provider transaction records are controlled by that provider. Deleting a Flex600 account does not cancel a store-managed subscription.
See the Flex600 Privacy Policy for more information.